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Our site uses cookies, small text files stored on your device, to enhance the user experience. These files are harmless and are crucial for maintaining a seamless shopping environment.

Our use of cookies is in accordance with Article 4a of the Electronic Commerce Act (ECA) and Article 6, Paragraph 1, Letter e) of the GDPR.

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The privacy of your personal data is our priority, and your convenience while navigating the site is our goal.

Strictly necessary

We want to inform you about the "strictly necessary" cookies that are an integral part of our platform. By accessing our site, you essentially accept these cookies, as they are crucial for the proper functioning of our services and are mandatory in our systems.

These essential cookies provide a secure and continuous experience by supporting core functions and maintaining the integrity of our platform's operation.

SkyPrime Platform: Ensures the basic functionalities you interact with directly, guaranteeing a reliable and efficient user journey.

SkyPrime Analytics: Protects the platform's stability by monitoring performance metrics and analyzing user interactions to continuously improve service quality.

These cookies do not track personal information and are solely used to ensure a seamless and secure online experience. Due to their essential role, they remain active to maintain the excellent performance you expect from our platform.

Efficiency

Restricting cookies may reduce the functionality of the site. We use cookies like Google Analytics to understand visitor behavior and improve your service without capturing personal information.

Accepting these cookies helps us provide a smoother and more secure user experience.

Functionality

Disabling cookies may affect the performance of the website. For greater clarity, we use optional cookies:

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They enhance your experience by providing efficient navigation and personalized interactions.

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Restricting cookies may interfere with the operational efficiency of our website. We value transparency and want to inform you about some optional cookies that affect your experience:

Facebook Ads: Adapts advertising based on your preferences and interaction.

Retargeting: Re-engage interested customers with relevant content.

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These cookies aim to optimize your browsing and shopping experience by providing content that matches your preferences.

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Deliveries

Goods purchased through the Website are delivered to the Buyer via the courier company "Speedy" JSC.

Goods are shipped to the Buyer only after the Seller has received confirmation of the order. After receiving the confirmation from the Buyer, the Order is delivered as follows:

  • For Orders placed outside of active discount periods - within 3 (three) business days;
  • For Orders placed during active discount periods - within 7 (seven) business days.

The available delivery methods are:

  • Delivery to the courier company's office;
  • Delivery to the address specified by the Client.

For Orders with a value less than 99.00 BGN, the Client uses the Paid Delivery option at the cost of 3.99 BGN including VAT.

For Orders with a value greater than 99.00 BGN, the Client uses the Free Delivery option.

Orders sent to an office will be held at the courier's office for no longer than 10 (ten) days. After this period, the Seller has the right to cancel the Order without notifying the Client.

For Orders sent to an address, the Client is required to provide access and opportunity to accept the Order. If the Client is not found at the specified address, the Seller reserves the right to cancel the Order or leave it at the nearest courier office, where the goods will remain for no longer than 10 (ten) days, after which the Order is considered canceled, and the goods are returned to the Seller.

Goods ordered through the Website come with an "Inspection" option.

Payments

Goods ordered through the Website can be paid for in the following ways:

  • Cash on delivery, upon receiving the order;
  • With a debit/credit card through the VPOS of DSK Bank.
    • Types of cards accepted: debit, credit, and business cards Visa or Mastercard
    • Transactions are carried out through the security programs MasterCard Identity check and VISA Secure.
    • For security reasons, the maximum amount for card payments is 2,000 BGN.
    • We do not store data of the bank cards used for payment through the site.
    • In case of cancellation, the refund is made to the same card used for the payment.